Shipping Info for

How can I track my package?

If tracking data is available, you are able to track your package by way of the Your Orders page. Just click "Track Package" beside the delivery you need to follow.

Why isn't there tracking information for my order?

If you can't see any tracking data to your shipment as well as estimated delivery date hasn't yet passed, your package should still arrive when they're due. You may see some common explanations why tracking info is unavailable on our Tracking Shipments Help page.

Why orders do not qualify for FREE Shipping

Both the items ordered and the shipping address need to be qualified for FREE Shipping. FREE Shipping page has more info in regards to what items and addresses are considered.

Free Shipping

To take advantage of FREE Shipping:

  • Place at the very least $25 of eligible goods inside your Shopping Cart.
  • Go to checkout.
  • Ship your items to a single U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping as the shipping speed. The transaction will be delivered within 5-7 business days after all of the merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

With this shipping option, we fulfill the transaction within a more cost-efficient way. This permits us to give our savings on to you in the form of free shipping. While it could take some extra time to pack and ship your order, you'll still receive it around the estimated delivery time frame.

International Shipping

We gladly accepts orders from all around the world. Available brands, shipping rates and charges varies based on delivery address for the order.

To see the shipping rate information specific for your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. To read more, visit our the vendors international shipping details page.

On shipping to U.S. protectorates or APO, FPO, or DPO addresses.


The following items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that demand special handling since they're extremely heavy (including, multi-volume sets) will not be shipped outside of the U.S. Should this be so, it will likely be noted within the product detail page.

Customs, Duties, and Taxes

You are responsible for assuring that the product could be lawfully imported to your destination country. When ordering the recipient is the importer of record and should conform to all regulations in the destination country. Orders which are shipped to countries outside the United States could be be subject to import taxes, customs duties and charges levied via the destination country. The person receiving an international shipment could be subject to such import taxes, customs duties and fees, which are levied after a shipment reaches your country. Additional charges for customs clearance have to be borne with the recipient; we've no power over these charges and can't predict what they could be. Customs policies vary widely from nation to nation; you need to contact your local customs office for more information. When customs clearance procedures are required, there may be delays beyond our original delivery estimates.

When To Expect to have Your Order

Our estimated delivery date for the order relies how soon we can obtain and ship your items, your shipping address, and the shipping speed and options you select. Items Requiring Special Handling

Some items, such as bulky media items, large TVs, and certain perishable products require special handling and shipping methods (which include Expedited Chilled Shipping). You'll find info about these items and their shipping requirements and charges from the vendors product delivery web site.

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